So recently I visited a website Thesalwar.com which is running an online e-commerce business. The site is little suspicious but you need to go through each and every details very carefully to identify - like their contact details (email / phone number - both of them are invalid lakeshahormc@hotmail.com / 8789689807), or their return policy , payment method (for example this case they only have COD option and no return option), customer feedback if any - their is none for this case.
I got this site link form facebook/Instagram ad. Unfortunately I didn't check much details at the first place and ordered a red v neck salwar from this website https://thesalwar.com/.
They are using platform like https://www.shiprocket.in/ to run their business and this platform has many delivery partners who does the logistics. For my case https://www.delhivery.com/ was the logistic partner.
After few days or order placing I received the item and paid the cash. As soon as I received the product and unboxed it, found the product is wrong. What I ordered was a red v-neck salwar which they are selling at price 990, and in the box I received a unstitched low quality item , also different color. Soon I realized my mistake, it was already too late by then. I had tried to contact the seller , but all the details are invalid.
Very surprised to see their is no quality check mechanism in the whole process from https://www.shiprocket.in/ or https://www.delhivery.com/ .
There would be many such companies, I am writing this just to make awareness among customers who prefers e-commerce. Please be little cautious, check few details before placing order. Check details like their contact details (ph number / email address), payment method (COD is red flag), customer feedback if any, return policy - this would help you to make less mistakes while placing online orders and can save you form getting scammed.
I just hope, companies like https://www.shiprocket.in/ or https://www.delhivery.com/ have better quality check process with the sellers as well which would help to stop the scam at the source.
I am sharing some pictures as well for awareness!
